Account Director - Government Affairs

Job Title: Account Director: Government

Location: Mumbai

Employment Type: Full-time

Role Overview

We are looking for a highly strategic and execution-driven Account Director: Government Business to anchor and streamline operations across multiple government-facing business verticals.

This role sits at the intersection of strategy, execution, and governance, requiring someone who can seamlessly zoom out to drive big-picture thinking while also zooming in to optimize day-to-day operations across accounts.

The ideal candidate will be comfortable working in a high-stakes, high-confidentiality environment, managing sensitive information and enabling leadership with clarity, structure, and foresight.

Key Responsibilities

1. Strategic Oversight Across Businesses

● Drive cross-functional strategy across political and government business verticals

● Continuously assess:

What needs to scale

What needs to be optimized

What needs to be deprioritized

● Act as a thought partner to leadership on business direction and prioritization

2. Account & Operations Management

● Oversee multiple accounts across regions and verticals, ensuring alignment with strategic goals

● Dabble across accounts — maintain visibility while stepping in deeply where required

● Identify operational gaps, inefficiencies, and risks; implement corrective measures

● Ensure consistency in delivery quality and timelines

3. Program Management & Execution

● Build and track execution frameworks across ongoing mandates

● Monitor key deliverables, milestones, and outcomes

● Ensure seamless coordination between internal teams and external stakeholders

4. Data, Insights & Decision Support

● Synthesize data across accounts to derive actionable insights

● Build dashboards/reports to inform leadership decisions

● Translate on-ground realities into strategic recommendations

5. Stakeholder Management

● Work closely with senior leadership, key client stakeholders, and internal teams

● Maintain strong communication loops across functions

● Navigate ambiguity and manage expectations in dynamic environments

6. Governance & Confidentiality

● Handle highly sensitive and confidential information with discretion

● Ensure strong compliance, documentation, and information security practices

● Build trust across stakeholders through integrity and professionalism

Candidate Profile

Experience

● 10+ years of experience in:

Advertising/Strategy roles/Client Servicing

OR high-intensity operations/strategy roles in fast-paced environments

● Experience managing multiple stakeholders and complex projects simultaneously

Core Skills

● Strong strategic thinking with hands-on execution capability

● Ability to operate at both macro (strategy) and micro (execution) levels

● Excellent problem-solving and decision-making skills

● High ownership and accountability

Behavioral Traits

● High discretion and integrity (critical for handling sensitive information)

● Structured yet adaptable in ambiguous environments

● Strong interpersonal and stakeholder management skills

● Ability to stay calm and decisive under pressure

What This Role Requires

● Willingness to work in a fast-paced, high-pressure environment

● Flexibility with working hours based on project needs

● Strong alignment with confidentiality and ethical standards

● Flexibility to travel to Indian states for relationship building