Academic Manager

Job Description

Academic Operations & Student Success Coordinator

Organization: Truemaths Academy

Role Overview

The Academic Operations & Student Success Coordinator is responsible for ensuring the smooth execution of all academic programs, maintaining coordination between students, parents, teachers, and management, and ensuring that all sessions are conducted efficiently and on schedule.

Key Responsibilities

Academic Operations

* Manage and monitor daily class schedules across all programs and schools.

* Ensure teachers join classes on time and conduct sessions as scheduled.

* Track attendance of teachers and students.

* Coordinate class rescheduling and substitutions when required.

* Maintain academic calendars and session timelines.

Teacher Management

* Coordinate with teachers regarding schedules, lesson plans, and class updates.

* Monitor teaching quality and session completion.

* Ensure timely submission of session reports and academic updates from teachers.

* Act as the primary point of contact between management and faculty members.

Student & Parent Coordination

* Conduct onboarding sessions for newly enrolled students and parents.

* Explain program structure, expectations, and academy processes.

* Maintain regular communication with parents regarding student progress.

* Address operational concerns and coordinate solutions promptly.

Assessment & Reporting

* Prepare and maintain Parent Assessment Reports.

* Compile student performance data and feedback from teachers.

* Ensure timely sharing of reports, evaluations, and progress updates with parents.

* Maintain student records and academic documentation.

Session Monitoring & Compliance

* Verify completion of all scheduled classes.

* Track session details, recordings, assignments, and attendance records.

* Ensure operational standards and academy protocols are followed consistently.

* Generate periodic reports for management regarding academic operations.

Administrative Support

* Maintain databases related to students, teachers, and schedules.

* Support management in planning academic activities and special programs.

* Coordinate meetings, parent interactions, and academic reviews.

Key Skills Required

* Strong communication and coordination abilities.

* Excellent organizational and time-management skills.

* Ability to manage multiple stakeholders simultaneously.

* Proficiency in reporting, documentation, and data management.

* Problem-solving and leadership capabilities.

Performance Indicators (KPIs)

* Teacher punctuality and attendance compliance.

* Timely completion of scheduled classes.

* Parent satisfaction and response time.

* Accuracy and timeliness of assessment reports.

* Student onboarding completion and engagement.

* Overall smooth functioning of academic operations.

This role is essentially the backbone of Truemaths Academy's day-to-day academic operations, ensuring seamless coordination between management, teachers, students, and parents.