Role Overview
The Academic Operations Executive will be responsible for ensuring smooth academic delivery, seamless coordination among faculties, students, and content teams, and maintaining high-quality academic standards across batches and courses.
Key Responsibilities
- Handle and resolve student support queries in a timely and efficient manner.
- Manage FPC (Faculty Planning & Coordination) creation and updates.
- Coordinate with faculties for YouTube sessions, schedules, and content readiness.
- Ensure smooth execution of live and recorded classes, monitoring timelines and quality.
- Oversee that mock tests are updated and released as per the academic calendar.
- Coordinate with the content team for updates, corrections, and new uploads.
- Assist in creating and structuring new courses in alignment with academic goals.
- Conduct periodic audits of batch pages to ensure accuracy and completeness.
- Maintain effective communication and coordination with students for feedback and updates.
- Evaluate and provide feedback on answer writing submissions as per guidelines.
Preferred Profile
- Bachelor's degree (preferably in Education, Management, or related field).
- Strong coordination, communication, and multitasking skills.
- Prior experience in academic operations, edtech, or educational institutions preferred.
- Proficiency in MS Office, Google Sheets, and online learning platforms.
