Academic Counselor

We're Hiring | Academic Counselor

Company: Counsel Union

Location: Work from Office

Employment Type: Full-Time

Department: Admissions / Sales

About Counsel Union

Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programmes for students, graduates and working professionals. Our programmes focus on practical learning, professional skill development and expert-led training across multiple psychology specialisations.

Key Responsibilities

- Connect with prospective students through calls, WhatsApp, Zoom and Google Meet.

- Understand students educational backgrounds, career goals and learning requirements.

- Guide students towards suitable psychology programmes by explaining the curriculum, eligibility, fees and career opportunities.

- Handle queries, address concerns and resolve objections related to courses and admissions.

- Follow up with interested candidates and convert qualified enquiries into enrolments.

- Achieve daily, weekly and monthly admission and revenue targets.

- Maintain accurate lead records, follow-up notes and updates in the CRM.

- Manage the admissions pipeline and assist candidates throughout the enrolment process.

What We're Looking For

- Strong communication and interpersonal skills.

- Good counselling, profiling and pitching abilities.

- Excellent follow-up and objection-handling skills.

- A target-oriented mindset with the ability to manage multiple leads.

- Familiarity with CRM systems and basic sales processes.

- Prior experience in EdTech, education counselling, admissions or inside sales will be preferred.

- Exposure to the psychology or education industry will be an added advantage.