Job Description
- Being a mentor and guide, who potential learners can look up to for career advice.
- Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyze their career.
- Carrying weekly enrolment/revenue and collection targets.
- Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for
- Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
- Hardworking Individuals with high dedication and extreme determination. Experience in EdTech sales would be an advantage.
- Rockstar sales performers with proven track records.
- Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
- Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
- Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
- Passion for always delivering the highest levels of customer service.
- Basic proficiency in MS Office Suite is required.
More Info
About Company
Started in 2015, upGrad is one of Asia’s largest integrated Learning, Skilling, and Workforce Development Majors. It offers a range of online & hybrid skilling, pathway and study abroad courses, Certifications, and Bootcamps under its B2C portfolio. It also facilitates top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services.
Origin: Co-founded by Ronnie Screwvala, Mayank Kumar, and Phalgun Kompall, upGrad was born to bridge the gap between imparting skills and employability, and is committed to providing affordable, accessible and high-quality lifelong learning at scale to millions worldwide. It caters to the end-to-end learning requirements of freshers to seasoned professionals in the age group of 18-60+ years who would use constant learning to enhance their skill sets while also receiving career acceleration.
Impact: To bridge the gap between academia and the industry, upGrad has built an immersive and 360-degree integrated learning solution that rests upon strong pillars like Content, Technology and Deep Personalisation, further accelerating stronger career outcomes for learners. It enjoys a wide brand’s credibility and recall within India Inc. and globally, and continues to command strong course completion rates as high as 80%+ and higher Repeat and Referral rates annually. The skilling major has achieved two consecutive years of remarkable growth, closing FY23 and FY24 with over 55,000 successful career transitions, further establishing the credibility and mettle of the online higher education segment in India and globally.
