Academic counsellor

About Us

Unacademy is India's largest learning platform, built with a mission to democratize education for every learner.

What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together

top educators, high-quality content, and cutting-edge technology.

We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue

professional upskilling, and build strong academic foundations. With a deep commitment to learner success,

Unacademy is redefining how India learns one student at a time.

Position: Academic Counsellor

Employment Type: Full-Time

Role Overview

We are looking for a motivated and customer-focused Academic Counsellor to join our team and drive student

engagement and enrolment.

As an Academic Counsellor, you will play a critical role in helping students make informed decisions about their

education, guiding them through our offerings, and building strong relationships to ensure satisfaction and

retention.

Key Responsibilities

Prospect and Lead Generation: Identify and research potential students, clients, and target markets.

Generate leads through various channels, including online research, networking, and outreach.

Collaborate with local schools and communities.

Student Counselling: Engage with prospective students in-person and over the phone to understand their

academic background, career objectives, and learning preferences.

Enrolment Assistance: Assist students with the enrolment process, including course selection, fee

payment, and registration. Follow up with potential leads and encourage them to join our programs.

Client Relationship Management: Build and maintain strong relationships with students, parents, and

other stakeholders. Understand individual needs and recommend appropriate solutions. Provide

exceptional service to ensure satisfaction.

Sales and Revenue Growth: Develop and execute strategies to achieve enrollment and revenue targets.

Prepare and deliver persuasive presentations to students and parents. Negotiate and close enrollments

effectively.

Market Analysis: Stay updated on industry trends, student preferences, and competitor activities. Analyze

data to identify new business opportunities.

Reporting and Documentation: Maintain accurate records of student interactions, sales activities, and

follow-ups. Prepare regular reports and forecasts for management.

Collaboration: Work closely with the sales, academic, and operations teams to achieve collective goals.

Provide feedback to the product and academic teams based on student insights.

Requirements

Bachelor's degree in Business, Marketing, Education, or a related field (Master's degree preferred)

Minimum 1 year of proven experience as an Academic Counsellor or in the EdTech/education industry

Strong understanding of education products and services

Excellent communication, negotiation, and interpersonal skills

Ability to work independently as well as collaboratively in a team environment

Proficiency in using CRM software and other sales tools

Self-motivated with a customer-first mindset and a result-oriented approach

Why Join Us

Join India's largest and most impactful learning platform where you can lead high-growth centres, shape

student experiences, and work in a collaborative, innovation-driven environment with opportunities to grow

into senior leadership roles