Academic Counsellor

Key Responsibilities 

Parent & Student Success

• Conduct orientation sessions for new parents and students.

• Build strong relationships with families.

• Handle parent queries professionally.

• Conduct review and feedback discussions.

• Ensure a premium customer experience.

Admissions & Lead Conversion

• Conduct discovery calls.

• Schedule assessments and trial classes.

• Follow up with parents.

• Convert qualified leads into enrollments.

• Maintain CRM records.

Educator Coordination & Training

• Coordinate schedules.

• Conduct onboarding and training sessions.

• Ensure compliance with KA Preps protocols.

• Monitor educator performance.

Academic Operations

• Match students with educators.

• Monitor attendance and engagement.

• Maintain student records.

• Support academic workflows.

Mandatory Requirements

• Minimum 3 years of professional work experience.

• Minimum 2 years continuous tenure with at least one employer.

• Experience in counselling, admissions, customer success, education management, operations, training, or coordination.

Communication Skills

• Excellent spoken English.

• Excellent written English.

• Professional email-writing skills.

• Ability to conduct parent meetings, student orientations, educator training sessions, and lead conversion discussions.