Job Description

WE ARE HIRING | ACADEMIC COUNSELLOR – INTERNATIONAL SALES

Company Description

Jivoraa is a next-generation EdTech company focused on delivering premium upskilling programmes that prepare learners worldwide for high-demand careers, particularly in Data Science, Artificial Intelligence, and emerging technologies.

With a mission to help professionals, students, and lifelong learners succeed in an era of automation and digital transformation, Jivoraa delivers immersive and practical learning experiences designed for real-world career outcomes.

Our programmes are developed with industry experts, global educators, and career mentors, with a strong emphasis on practical applications, portfolio-worthy projects, and skill development that supports global career mobility.

Role Description

We are looking for an experienced and motivated Academic Counsellor – International Sales to join our team on a full-time, on-site basis in Gurugram.

The role involves engaging with prospective learners from international markets, understanding their academic and career objectives, and guiding them towards programmes that align with their professional goals.

The Academic Counsellor will manage the learner journey from initial consultation through enrolment, while maintaining a strong focus on consultative selling, ethical guidance, and learner-centric communication.

Key Responsibilities

Engage with prospective learners through calls, video meetings, email, and other communication channels.
Understand learners professional backgrounds, career goals, and learning requirements.
Provide academic and career counselling based on individual learner needs.
Explain programme structure, curriculum, outcomes, admissions process, and career pathways.
Convert qualified enquiries into enrolments through a consultative sales approach.
Handle learner queries, objections, and follow-ups professionally.
Maintain accurate and up-to-date records in CRM systems.
Track leads, follow-up activities, and sales pipeline effectively.
Collect and communicate learner feedback to support continuous improvement.
Collaborate with marketing and operations teams to enhance the overall learner experience.
Contribute to improving counselling and sales processes.
Maintain Jivoraa's standards of professional, ethical, and learner-centric communication.

Candidate Profile

Experience in academic counselling, EdTech, inside sales, B2C sales, or international sales.
Excellent verbal and written communication skills.
Strong interpersonal, persuasion, negotiation, and objection-handling abilities.
Ability to understand learner requirements and communicate programme value effectively.
Target-oriented approach with strong ownership and follow-up discipline.
Comfortable working with international prospects and diverse learner profiles.
Strong CRM and pipeline management skills.
Graduate or equivalent qualification preferred.

Position Details

Role: Academic Counsellor – International Sales

Location: Gurugram, Haryana

Work Mode: On-site

Employment Type: Full-time

Market: International / UK Market

Working Days: Monday–Friday

Weekly Off: Saturday & Sunday

Working Hours: 1:00 PM – 10:00 PM

Fixed CTC: ₹4–6 LPA

Incentives: Attractive & Uncapped

Joining: Immediate Joiners Preferred