Academic Counsellor

Job location: Kochi, Calicut & Kannur

Role Overview: 

As an Admission Officer, you will be responsible for driving sales by engaging prospective students, guiding them through the enrollment process, and building long-term relationships. You will play a critical role in helping students make informed decisions about their educational path while contributing to the growth of the company.

Key Responsibilities:

• Lead Conversion: Convert leads into enrolled students by effectively communicating the benefits of our programs, understanding student needs, and addressing any concerns or questions during the decision-making process.

• Relationship Building: Develop and maintain strong relationships with prospective students and their families. Provide personalized support throughout the admission process and beyond, ensuring a positive experience.

• Sales Target Achievement: Meet or exceed individual and team sales targets by actively engaging with prospective students through various communication channels (calls, emails, webinars, etc.).

• Counseling & Guidance: Advise students on program selection, admission requirements, and career opportunities, tailoring recommendations based on their interests and goals.

• Follow-ups: Conduct timely follow-ups with leads to nurture interest, answer queries, and guide them towards making the final enrollment decision.

• Reporting & Documentation: Maintain accurate records of all student interactions, admissions data, and progress towards targets in the CRM system.

• Collaboration: Work closely with other teams (marketing, academic departments, etc.) to ensure a seamless student experience from inquiry to enrollment.