The Business Development Executive is responsible for guiding students and parents regarding suitable courses and academic programs offered by the organization. The role includes counselling, sales conversion, follow-ups, and ensuring a smooth enrolment process. This position requires strong communication skills, product knowledge, and a consultative approach to understanding student needs.
Key Responsibilities
Counselling & Sales
- Counsel students and parents about various courses, career paths, program structures, and admission processes.
- Understand the academic goals, interests, and challenges of students to recommend the right course.
- Convert inquiries from multiple channels (calls, walk-ins, website leads, social media, etc.) into admissions.
- Achieve monthly and quarterly enrolment/sales targets.
- Lead Management
- Handle incoming calls and follow up with prospective leads.
- Maintain and update lead data in the CRM system.
- Schedule and conduct counselling sessions (telephonic, online, or face-to-face).
Communication & Relationship BuildingEvents & Coordination
- Provide detailed program information and resolve queries promptly.
- Maintain strong rapport with students and parents to ensure satisfaction.
- Coordinate with academic and operations teams for enrolments and onboarding.
- Participate in seminars, webinars, workshops, and admission events.
- Provide feedback to marketing and product teams based on student interactions.
Requirements
- Bachelor's degree in any discipline
- 1–3 years of experience in academic counselling, student support, or sales (freshers with good communication can also apply).
- Strong communication and interpersonal skills.
- Ability to understand student needs and articulate suitable academic solutions.
- Target-driven, self-motivated, and able to work under pressure.
- Proficiency in MS Office and CRM tools.
- Strong presentation, persuasion, and follow-up skills.
- IT knowledge preferred.
- Any Certification in IT preferred.
