Academic Coordinator (Student Support) - WFH

We're Hiring | Academic Coordinator - WFH

PUMPA (Yaclass Tech Pvt Ltd)

We're looking for an experienced Academic Coordinator who understands the Tamil Nadu education ecosystem and can confidently engage with students, parents, and internal teams.

Working hours: 12 pm to 9 pm

Working days: 5.5 days/Rotational

Languages: Tamil & English

Salary: Starts from 3 LPA (Based on interview performance)

Requirements:A Laptop with camera, Wi-Fi connection, & Noise free environment

Mode: WFH (office visit based on requirement)

Role Highlights

• Manage end-to-end student coordination & enrollment
• Act as a bridge between Mentoring, L&D, Sales & IT teams
• Handle parent & student queries, PTAs, batch scheduling & attendance
• Track performance, app usage & retention (target 85%+ per batch)
• Drive process improvements and ensure smooth operations
• Regular feedback calls to the parents and building rapport.

Who's a Good Fit

• 1+ years experience in EdTech sales / Operations / Customer Success
• Strong knowledge of K12 education (India TN focus)
• Hands-on with CRM tools (Zoho preferred) & data analysis
• Fluent in Tamil & English (mandatory)
• Strong communication, coordination & problem-solving skills