Academic Coordinator

Company Brief:

Medigrad is a Singapore-headquartered, healthcare-focused online learning platform offering blended programs for MBBS doctors in multiple fields. The programs offered at Medigrad primarily enhance skills and upgrade knowledge in a particular domain. These are designed and vetted by a panel of senior doctors and experts. Programs are in a blended format that includes online self-learning followed by practical training at associated hospitals.

Work Profile:

• Acting as a single point of contact for enrolled students, handling their queries and providing them the resolution within a stipulated time.
• Working on student engagement, being in regular contact with the students, motivating them, and encouraging them to complete the program.
• Handling student orientation, briefing new students about the program journey, deliverables, processes, and making them familiar with the program outline.
• Creating a positive impact of organization with the students by regular interaction, taking feedback from them, suggesting necessary alterations to the concerned department for enhancing the student learning experience.
• Collecting the testimonials (video and written) of the students about their experience, journey, and key takeaways.
• Working closely with associate partners and taking care of end-to-end operations related to them.
• Examination calendar preparation of all students.
• LMS content management
• Students testimonials through videos and written related to program and support.

Key Requirements:

• Strong interpersonal skills, communication skills, and people management skills.
• Should be a positive thinker, motivated team player with the right attitude.
• Prior experience of 4+ years into education, worked around student management, academic operations, and similar.
• Graduation in any stream. Post-graduation would be an advantage.