Academic Assistant Manager

ACADEMIC ASSISTANT MANAGER JOB DESCRIPTION

About Us:

Arivu Educational Consultants is an Ed-tech company in Bangalore established in the year 2015 that offers tutoring services for a wide variety of professional exams in the commerce stream, and we have also tied up with various institutions across India to provide integrated courses. Our aim is to be a one-stop solution for all the needs of

commerce professionals.

Qualification: Bachelor's / Master's degree

Experience: 2-4 Years

Job Location: Bengaluru

Language: English is mandatory. Any regional languages.

Responsibilities:

1. App-Related Tasks:

• Complete all app-related tasks as per SOP with 99% accuracy by the next day (R+1 day).

• Ensure the accuracy of 99% of data entered for app-related formalities.

2. Admission Formalities:

• Complete all admission formalities as per SOP within the next day (A+1 day).

• Ensure the accuracy of 99% of data entered for admission formalities.

3. Registration Formalities:

• Complete all registration formalities as per SOP within the required timelines.

• Ensure the accuracy of 99% of data entered for registration formalities.

4. Team Training and Assessment:

• Conduct team assessments three times a month.

• Allocate work and solve doubts as per company SOP.

• Ensure team members are trained, and their work aligns with company SOP.

5. Subordinate Supervision and Achievement:

• Ensure subordinates carry out their work diligently.

• Assist subordinates in achieving their Key Result Areas (KRA).

Additional Duties:

• Manage attendance and coordinate student assessments, exams, and evaluations.

• Maintain accurate academic records, prepare reports on academic performance and program effectiveness,

monitor student progress, and provide counselling.

• Setup class for recording streaming and provide support and resources to faculty members.

• Resolve support tickets by addressing academic-related issues and concerns, and act as a liaison between

faculty, students, and administration.

• Coordinate orientation, events, workshops, seminars, and other programs for students.

• Responsible for facilitating communication and collaboration among students.

• Guide in course registration and exam registration.

• Attend walk-ins and be responsible for registering and enrolling students in courses.

• Facilitate in any infrastructural or marketing activities.

• The employees will be required to be present in the academy according to class requirements.

Right Fit:

• Someone who has strong communication skills, and guides students.

• An understanding of how professional courses work would be an added advantage.

Job Type: Full-time