Senior Engineer, QA Manual (Salesforce Testing)

Job description

REQUIREMENTS:

• Total experience 3+years.
• Hands-on experience in Manual QA Testing.
• Strong working experience in Salesforce Testing (Sales Cloud, Service Cloud, Lightning).
• Good understanding of Salesforce architecture, data models, and workflow.
• Experience with bug tracking and test management tools (e.g., JIRA, TestRail, Zephyr).
• Strong knowledge of SDLC, STLC, and Agile methodologies.
• Experience working in a CI/CD environment.
• Exposure to automation tools like Selenium.
• Basic working experience of SOQL/SOSL.
• Excellent communication and documentation skills.

RESPONSIBILITIES:

• Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs
• Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria.
• Preparing test plan/strategy
• Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies
• Risk management identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives.
• Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation.
• Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not
• Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions
• Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process
• Conducting demos of the application for internal and external stakeholders
• Reviewing all testing artifacts prepared by the team and ensuring that defects found during the review are tracked to closure
• Working with team and stakeholders to triage and prioritize defects for resolution
• Giving constructive feedback to the team members and setting clear expectations