Business Analyst Transaction Banking

To be successful in this role, you should meet the following requirements:

• 12+ years of experience in business analysis and most recent experience preferably in the banking and financial domain.
• Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects.
• Agile expertise, requirement life cycle management and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry
• Strong understanding of Retail banking & how change drives benefits for bank, customers and other stakeholders.
• Strong Experience in domestic/Cross-Border Payments, Mobile /Web Browser Payments/Wallets, experience in handling Customer facing changes in Digital channels
• Adapt and adhere to the ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution.
• Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user.
• Effective communication, inter-personal and negotiating skills.
• Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools.
• Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability).
• Demonstrate Leadership, support, coaching and development for Analysts.
• Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product.
• Promote the Scaled delivery approach for multimarket implementation and use of customer, product, and operational procedural insights to optimise experience and propositions.
• The following additional skills would be advantageous:
• Certified Business Analysis Professional (CBAP) - If not held, you would be expected to work towards the qualification
• Agile Certifications
• Design Thinking