Business Analyst

Job description

• Analyze performance data to identify trends, patterns, and opportunities for improvements.
• Offer guidance on selecting the most impactful business metrics to drive positive business outcomes.
• Develop and maintain dashboards, reports, and data visualizations to track key performance indicators (KPIs) and monitor sales performance.
• Conduct ad-hoc analysis to support business initiatives, such as market research, competitive analysis, and customer segmentation.
• Partner with sales leaders and account managers to understand business needs and develop actionable insights and recommendations.
• Create weekly newsletters for the leadership.
• Vendor benchmarking and scoring.
• Create RFPs and related documentation.
• Perform regular gap analysis on all vendor contracts.
• Creating business review decks and presenting to the leadership team.
• Vendor invoice process standardization and adherence check.
• Location research for RFPs and other program set-up / expansion.
• Research on industry best practices and present to the leadership team.
• Manager vendor rate cards and maintain confidentiality.
• Identify opportunities for process improvement and automation to increase efficiency and effectiveness in sales operations.
• Communicate findings and recommendations to stakeholders through presentations, reports, and data-driven insights.
• Stay up-to-date on industry trends, best practices, and emerging technologies related to sales analytics and business intelligence.

What will You need to Succeed

• Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets.
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.
• Strong problem-solving skills with a proactive and results-oriented mindset.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Qualifications:

• Bachelors degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field. Masters degree preferred.
• Proficiency in SQL, Excel, and data visualization tools such as Tableau and Power BI.
• 3+ years of experience in business analysis, sales operations, or a related field, preferably in a technology or B2B sales environment.

Must Have Skills:

• Market Research.
• Data analysis insights.
• Good communication.
• Understanding of the Outsourcing ecosystem.