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Role - Study and provide assessment of customer infra and / or application env, scope of work, provide inputs on the areas of IT, design and deploy solutions as per customer requirements, evaluate products, participate in Knowledge Transfer, seamlessly transition to steady state, meet SLA commitments by resolving incidents / requests.
Educational Qualification and experience - min 6 years of experience and graduation in computer science or equivalent
AoR (Areas of Responsibility) - Participate in study and due diligence of customer Infra env / application env, scope of project work and provide assessment (due diligence), contribute in the design of IT infra / app components with respect to the solution development, detailing of support / administration / technology processes, participate in requirement analysis, knowledge transfer, be an active member in transition, participate in RFI / RFP to prepare a winning deal, take up knowledge management initiatives at unit and team level, provide daily updates / reports to the Project manager / client as per need.
Competencies - Industry process frameworks, knowledge of engineering process and tools, design principles, product features & functionality, analytical ability and high impact communication. Efficient in planning and organizing
Infosys Limited
Job ID: 104691569
Skills:
.NET, Groovy, Java, SLA, Jira, Soapui, Postman, Servicenow, governance versioning documentation, API-based integrations, TAT, quality audits, monitoring release management testing, Boomi integration development and support, ageing, integration architecture support operations, standardised testing approaches, enhancement production support incident handling
Skills:
SAP, Sap Basis, Abap, Team Lead/Senior Consultant/Consultant
Skills:
Release Management, Javascript, Request Management, Agile, Client Scripts, Problem Management, Scrum, Ui Policies, Change Management, Itil Framework, Incident Management, Business Rules, Service Catalog, Process Design, Service Governance, Workflow Automation, Glide API, Service Portal, Acls, UI Actions, Stakeholder Management, CMDB Fundamentals, Flow Designer, Knowledge Management, Documentation, Sla Management, Script Includes, ServiceNow ITSM
Skills:
.NET, Java, Apis, Microservices, Solutioning, Estimation strategy, ADM AMS modernization, Cloud data and integrations, RFI RFP responses, Pricing constructs, Pre-sales experience, Retail domain expertise, Risk management
Skills:
cloud solutions, solutions proposal building, pharmaceutical sales and marketing operations, Analytics, RFP response management
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