24/7 Application Production Support - Chennai- 2 to 5 Years-Immediate Joiners

Job Title: Application Production Support Executive

Experience: 2-5 Years

Department: IT

About Business line/Function: WM

Position Purpose: Production support

Education Level: Bachelor Degree or equivalent

Location: Chennai-Hybrid

Responsibilities

Direct Responsibilities

· Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.

· UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.

· Basic knowledge on Autosys (i.e – create new job's/Modify the existing Job's).

· Good knowledge on oracle SQL/PLSQL

· Good knowledge on cloud technologies

· Review and create application Support knowledge articles.

· Ensure all production deliverables are aligned with bank standards and best practices.

· Strong knowledge on batch processing and to support production incidents.

· Analyzing system logs and identifying potential issues with infrastructure and Application related issues.

· Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)

· Will be working working only from office

· Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.

· Strong Knowledge in ITIL process

Contributing Responsibilities

Technical & Behavioral Competencies

Qualification & Experience:

· Total 3+ years of IT experience working in IT infrastructure and application support with good mix of experience as given

· 3+ years on Linux, Windows, Middleware [WAS/Tomcat], SQL, Production Support.

Mandatory

· Strong critical thinker with problem solving approach.

• Good written and oral communication skills
• Should have hands on experience on Linux, Windows Server Administration.
• Should have hands on experience in Middleware technologies
• Strong understanding on batch process & autosys.
• Good understanding in CICD tools
• Good understanding on ITIL practices.

Good to have.

· Basic understanding on networking and Storage.

· Knowledge in oracle, MS SQl database

· SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket , ELK,

Knowledge on Cloud.

Specific Qualifications:

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

• Linux
• Middleware
• Sql
• Production support

Behavioral Skills:

o Critical thinking

o Communication skills - oral & written

o Ability to share / pass on knowledge

o Personal Impact / Ability to influence

Suitable candidates share your resume to [Confidential Information] or DM Directly.

Regards,

Priya

The Whiteboard