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12623 - Lead Infrastructure Operations & Services + ITIL

6-8 Years
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Job Description

Job Description :

The candidate must have strong critical thinking skills with the ability to analyze logs, monitoring data, and diagnostics including stack traces, while consistently following documented processes. Requires 6+ years of Linux/Unix/Windows administration and 2+ years of network troubleshooting across Cisco, Bluecoat, and Juniper devices. Must have prior production/operations support experience, ideally in finance, with knowledge of databases, core services, middleware, storage, and market data. Hands-on experience in Incident Management, handling multiple bridges, and strong communication skills is essential. Should understand cloud architecture, monitoring, automation tools, and scripting in Python/Shell. Must balance daily support with project tasks, prioritize effectively, and deliver excellent customer service. Essential skills include Unix/Linux/Solaris/Windows administration, strong LAN/WAN/Voice troubleshooting, ITIL v3 certification, and experience with BMC Remedy, HPOV, ServiceNow. Should be familiar with Splunk, Atrium Orchestrator, Jira, and Confluence. Requires 1-2 years of cloud exposure, scripting expertise, and experience supporting mission-critical, multi-platform, multi-site IT environments

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About Company

Talent Networks is a specialized consulting firm, focussing on the people side of the enterprise. We help organizations make the big decisions related to human resource strategy. We are a young organization, incorporated based on the principle that consultants must measure their success in terms of their clients&#8216&#x3B; success and remain as passionate about their clients&#8217&#x3B; results as they are. Having managed large HR functions across Indian and international corporate houses, our lead consultants have deep and varied functional expertise. Together, as a team we are relentless in the pursuit of our goal - providing comprehensive, insightful HR solutions to our clients.

Job ID: 142935015