Servicenow, Intune, Ios, Microsoft 365, Comptia A+, Macos, desktop support, ITIL v4 Foundation, ServiceNow Certified System Administrator, IT end-user support, Jira Service Management, Apple Certified Support Professional, Microsoft 365 Certified, JAMF, Modern Desktop Administrator, Workspace ONE, Windows 11, enterprise ITSM platforms

microsoft power automate, Sql, Tableau, Power Bi, Python, Advanced Excel, AI-powered productivity solutions, Microsoft 365 ecosystem, Copilot Studio, Power Apps, Sharepoint, Salesforce, API and system integrations

Sql, Excel, VLookUps, Pivot Tables

Sql, ServiceNow Performance Analytics, VLookUps, AWS Quick Suite, ServiceNow SPM, Excel Pivot Tables

automation, Jira, Bpmn, Python, Confluence, Uipath, Apis, Hris, custom connectors, Ai, GenAI LLMs, Rovo Agents, n8n, MCPs, Jira Service Management

Terraform, Ansible, PowerShell, Bash, Azure, Python, Storage, Itsm, Networking, Virtualization, IaC

Servicenow, Microsoft 365, Azure, Windows OS Support, Hardware and Peripheral Support, VPN Troubleshooting, Log Analysis and Performance Troubleshooting