cab , Change Management, Release Management, Incident Management, Problem Management, Continual Service Improvement, Service Governance, Rca, ITIL v4, SLA OLA, Operational Reporting, ServiceNow ITSM, Request Fulfilment

Prometheus, AWS CloudWatch, Grafana, Datadog, Python, PowerShell, Bash, Itil, Solarwinds, Network Monitoring, configuration management, Dynatrace, Splunk, metrics, Rest Apis, real-user monitoring, logs, Elastic, OpenTelemetry, application performance monitoring, Events, AIOps, synthetic monitoring, service dependency mapping, traces, webhooks, infrastructure-as-code, infrastructure monitoring, Azure Monitor, CI/CD practices

Splunk, Azure Cloud, New Relic, Grafana, Ansible, PowerShell, Appdynamics, Datadog, Prometheus, Python, Kubernetes, Bash, Terraform, Elasticsearch, Jaeger, Loki, Zipkin, Fluentd, OpenTelemetry, Tempo

Infrastructure Architecture, Site Reliability Engineering, SRE, Infrastructure Engineering, Enterprise Infrastructure, Systems engineering, Enterprise Production Support, On-Premises Infrastructure