Pardot, Agentforce, Salesforce declarative functionality, Agile process and principles, Sales Cloud features, Certified Agile Scrum Master, Opportunity Management, Certified Agile Product Owner, Salesforce Sales Cloud Certification, Sales Processes, Salesforce Administrator 201 Certification

Azure DevOps, Agile Methodologies, Gap Analysis, User Stories, Workflows, JIRA, Dashboards, Confluence, Service Cloud, Sales Cloud, Wireframes, Salesforce, Business Analysis, acceptance criteria, Process Mapping

User Acceptance Testing (UAT), Salesforce Administrator, Configuration, Requirements Gathering, Salesforce Field Service Consultant, Salesforce, Salesforce Service Cloud Consultant, Processing Automation

Process Builder, Excel, Validation Rules, Tableau, Flows, Power Bi, Salesforce security settings, Business Process Mapping, Visio, Lightning App Builder, Salesforce, Miro, Lucidchart

Functional Design Documents (FSDs), Business Requirement Documents (BRDs), Requirement Traceability Matrices (RTM), Change management, Salesforce, UAT cycles, Fit-gap analysis

Salesforce Account Engagement (Pardot), Salesforce Marketing Cloud, Marketing Automation, Campaign analytics, Automation, AI-enabled capabilities, Lead Management, Process improvement, Customer journey orchestration

Gap Analysis, Use Cases, Brd, Srs, Quote Templates, Salesforce Certifications, Salesforce Configuration Coding for POCs, Product Rules, Salesforce CPQ Implementations, Salesforce CPQ Expertise, Ability to create prototype configurations, Technical Design Documentation, Basic understanding of Apex and Visualforce, Product Features and Bundles, Hands-on CPQ Configuration for prototyping, Stakeholder Management, Price Rules, Solution Design and Requirement Analysis, Documentation BA Skills, Experience in Multi-Vendor Multi-Company Environments

Agile, User Stories, Jira, Servicenow, Configuration, Business Systems Analysis, Azure DevOps, Product Ownership, Salesforce platform capabilities, Stakeholder Management, Salesforce Service Cloud, Salesforce, Product Management, Salesforce Experience Cloud, Integration patterns

Apis, Approvals, Mulesoft, Etl Tools, Agile, Scrum, Process Builder, Salesforce, Salesforce integrations, lightning experience, customizing objects, Flow