SAP, Microsoft Applications, Project Support, technical understanding

Cisco Nexus, F5 ASM, Troubleshooting, IOS technologies

Xml, Rest Apis, Sql, HTML, Servicenow, Linux Unix-based systems, Salesforce Service Cloud, zendesk

HTML, Xml, Rest Apis, Application Architecture, Sql, Linux Unix-based systems, basic networking concepts

ticketing systems , Remote Support, advanced technical knowledge, Troubleshooting, Communication Tools, knowledge base systems, screen-sharing platforms

HTML, Xml, Rest Apis, Sql, Servicenow, Linux Unix-based systems, Salesforce Service Cloud, zendesk

Databases, Cloud Services, Ldap, Sql, rbac, SailPoint IdentityIQ, Active Directory, ABAC, IAM solutions

customer service, Technical Troubleshooting, Microsoft Office Suite, clinical laboratory applications

problem-solving skills, Troubleshooting, technical support, property management software, Communication Skills

Linux, Windows, Sql, Kubernetes, Mac Os, Microservices, Technical Customer Support