Job Purpose

Drive the demonstration, positioning, and sale of SIONIQ JOS, a specialized business management solution designed for the jewellery industry. The role involves understanding customer business requirements, presenting tailored software solutions, managing sales opportunities, negotiating commercial terms, and closing deals while ensuring a smooth handover to the Implementation team.

Key Responsibilities

Solution Consulting & Sales

Understand the business models, operational workflows, and challenges of jewellery retailers, wholesalers, and manufacturers to recommend suitable SIONIQ JOS solutions.
Conduct detailed, customized product demonstrations based on customer requirements, showcasing relevant features, workflows, and business benefits.
Explain how SIONIQ JOS supports jewellery business operations, including inventory management, billing, gold and stone tracking, order management, and reporting.
Engage with business owners, promoters, finance heads, operations managers, and other decision-makers to understand their expectations and demonstrate the value of the solution.
Gather customer requirements, identify gaps in existing processes, and map business needs to the capabilities of SIONIQ JOS.
Handle customer queries, objections, and commercial discussions confidently to build trust and move opportunities towards closure.
Prepare and present quotations, proposals, and commercial offers, ensuring negotiations remain within approved limits.
Maintain a healthy pipeline of qualified prospects, conduct regular follow-ups, and ensure timely updates on all sales opportunities.
Drive sales opportunities from initial engagement and product demonstration through negotiation and final deal closure.
Ensure timely collection of payments due against closed deals.
Coordinate with the Implementation team to ensure a complete handover of customer requirements, agreed scope, commercial terms, and commitments made during the sales process.
Maintain accurate records of customer interactions, product demonstrations, quotations, follow-ups, and deal status in the CRM.
Identify opportunities for upselling and cross-selling based on customer requirements and business expansion plans.

CRM & Sales Process Management

Ensure all customer interactions, follow-ups, demo outcomes, quotations, and deal updates are accurately recorded in the CRM.
Monitor sales pipeline progress and maintain accurate forecasts and reports.
Follow the defined sales process, commercial approval limits, and reporting requirements.

Required Experience

5–10 years of experience in solution consulting, B2B software sales, ERP/POS solutions, or a related field.
Hands-on experience in product demonstrations, customer requirement analysis, consultative selling, negotiations, and deal closure.
Experience selling software solutions to jewellery retailers, wholesalers, or manufacturers will be an advantage.

Language Requirements

Mandatory: Fluency in English and Hindi.
Preferred: Proficiency in multiple South Indian languages, such as Telugu, Tamil, Kannada, or Malayalam.
Strong verbal communication skills to engage effectively with jewellery business owners and decision-makers across different regions.

Required Skills & Competencies

Strong solution consulting, product presentation, and consultative selling skills.
Excellent communication, negotiation, and customer relationship management abilities.
Ability to understand business processes and map customer requirements to software capabilities.
Strong follow-up, pipeline management, and deal-closing skills.
Proficiency in CRM systems and sales reporting.

Key Performance Indicators (KPIs)

Achievement of assigned sales targets and revenue goals.
Number of qualified prospects and product demonstrations conducted.
Lead-to-demo and demo-to-deal conversion rates.
Number and value of deals successfully closed.
Accuracy of CRM records and sales pipeline forecasts.
Timely collection of payments against closed deals.
Quality and completeness of handovers to the Implementation team.

Senior Solution Consultant - Business Development