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Adobe Marketo IT Consultant

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.

Digitalization. Simply delivered

At IT Services, we are passionate about Marketing Technology on our Marketing Center of Excellence journey.

#DHL #DHLITServices #GreatPlace #Marketo #MarTech #Marketing #Technology #Marketing Automation #AI

Grow together

We are seeking hands-on Adobe Marketo Engage IT consultant to take technical and operational IT ownership of our large, business-critical global Marketo environment.

Your mission:

As an Adobe Marketo IT Consultant, you must have strong hands-on Marketo Engage administration experience, covering platform configuration, data management, governance, integrations and production support.
Provide 2nd and 3rd level support to Adobe Marketo Engage (hundreds of users) on one of the largest Marketo instance Adobe has globally
Collaborate with global Marketing team to understand their business goals and recommend fitting IT solutions
Advise on Marketo campaigns, email marketing, lead scoring and landing pages from IT perspective (thousands of programs)
Consult on the Marketo Data model, manage database, users etc. (millions of contacts)
Integrate Marketo with other tools such as Dynamics CRM, social media platforms or analytics.
Act as a Marketo IT expert
Share knowledge across the organization - both for Innovation and ongoing support
Support and upskill existing team on Marketo to allow building an internal Marketo competence currently delivered thru external partners

Ready to embark on the journey Here's what we are looking for:

As an Adobe Marketo IT Consultant, following knowledge is essential

Several years of recent, hands-on experience administering Adobe Marketo Engage in a complex production environment.
Hands-on functional knowledge of Marketo Engage and proficiency in administration
End-to-End IT technical knowledge of Marketo Engage (campaigns, email marketing, lead scoring & nurturing, data model, database management, API & integration capabilities)
Ability to provide actionable insights & recommendations to business stakeholders
As nice to have, experience in social media platforms, analytics tools or CRM (Dynamics preferred)
Experience from DevOps organization, combining IT support and build / consulting skills
Experience from a global enterprise with geographically distributed teams
Fluent English with strong communication skills and ability to explain technical concepts to non-technical stakeholders.
Independence, openness, eagerness to learn

An array of benefits for you:

Hybrid work arrangements to balance in-office collaboration and home flexibility.
Annual Leave: 42 days off apart from Public / National Holidays.
Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting disease.
In House training programs: professional and technical training certifications.

Great Team

Hi, I am Milan Kubicek (www.linkedin.com/in/milankubicek), head of Sales & Marketing IT department.

I started at DHL IT Services in 2009 as a Graduate Trainee. Since then, I have worked in various areas including Service management, Cost optimizations, Infrastructure programs, Telecoms, License management, End User and Desktop Services, Application convergence or Application development in Sales, Marketing, Pricing, Customer services.

Since 2023, I have been leading transformation of DHL Express Sales delivery towards Agile & DevSecOps Center of Excellence where we have cca 80 internal and external IT staff located in Costa Rica, Czech Republic, India or Malaysia.

Having completed our journey in Sales, we now continue our journey Center of Excellence journey in Marketing. Interested Apply!