Contract Type

Permanent

Country

INDIA

Location

Pune

Your opportunity

The Sales Administration Specialist will be responsible for supporting end-to-end sales administration activities, including order management, customer screening, invoicing, payment follow-up, contract administration and cash-flow coordination. The role requires strong French language proficiency to effectively communicate with French-speaking customers and internal stakeholders, along with good knowledge of sales administration and commercial processes.

Your Mission

Ensure appropriate payment schemes and financing structures are established during the pre-order phase.
Manage credit management and new customer screening, including trade finance activities in accordance with company policies and procedures.
Support and coordinate the Sales Administration function, ensuring consistent processes, methodologies and tools.
Manage pre-order bookings, including requesting and following up on customer down-payments.
Create and manage sales orders in SAP, including integration of payment milestones and sending order acknowledgements to customers.
Review and adjust sales orders when required, including add-ons, amendments and customer-specific requirements.
Coordinate collection of required company signatures on customer contracts, finalize agreements and ensure proper document storage.
Prepare, issue and send customer invoices and follow up on outstanding payments according to agreed payment terms.
Prepare pro forma invoices to accompany shipments after logistics approval, ensuring compliance with applicable export-control policies.
Support cash-flow forecasting based on order intake and expected customer payments.
Monitor O&O (Orders & Outstanding) and coordinate with relevant departments to ensure timely actions and minimize outstanding items.
Maintain accurate sales administration records and ensure timely updating of relevant systems.
Act as a key point of contact for French-speaking customers, handling commercial and administrative queries professionally.
Coordinate with Sales, Finance, Logistics, Legal and other internal teams to ensure smooth order-to-cash execution.
Ensure compliance with internal policies, commercial procedures and financial controls.

Your Profile

Required Skills & Qualifications

Bachelor's degree in Commerce, Finance, Business Administration, Accounting or a related field.
Minimum 3 years of experience in Sales Administration, Sales Operations, Order Management, Commercial Operations, Accounts Receivable or a similar role.
Fluent/Professional French language proficiency – written and spoken.
Good English communication skills.
Hands-on experience with SAP / ERP systems, preferably in sales order management and invoicing.
Strong understanding of sales orders, invoicing, payment terms, customer accounts and order-to-cash processes.
Good knowledge of customer screening, credit management and payment follow-up.
Strong coordination and stakeholder-management skills.
Good analytical and problem-solving abilities.
Strong attention to detail and ability to manage multiple activities within defined timelines.

Preferred Candidate Profile

Experience working with French-speaking customers or European markets.
Experience in a multinational organization, preferably in manufacturing, engineering, industrial equipment or a similar environment.
Exposure to Order-to-Cash (O2C), Accounts Receivable, Sales Operations or Commercial Finance processes.
Strong customer-service orientation with the ability to communicate effectively in French and English.
Ability to work independently while coordinating with multiple internal departments.

Technical Skills

SAP/ERP | Sales Order Management | Invoicing | Payment Follow-up | Credit Management | O2C | Cash-Flow Forecasting | Contract Administration | Export Documentation

Soft Skills

Communication | Customer Focus | Coordination | Analytical Thinking | Attention to Detail | Problem Solving | Time
Management | Stakeholder Management

Experience

Minimum 3 years of relevant professional experience, preferably in Sales Administration, Order Management, Commercial Operations, Finance/O2C or a related function, with strong French language expertise.

R2R Accountant