Servicenow, Outlook, Dns, Jira, DHCP, Microsoft 365, Vpn, Tcp/ip, Excel, Windows 10, Word, Powerpoint, Active Directory, Remedy, Teams

Microsoft 365, Windows, Active Directory, VPN connectivity, ITSM tool

Microsoft 365, Okta, Google Workspace, Printer and peripheral device support, Desktop and laptop troubleshooting, VPN connectivity

Multi-Factor Authentication (MFA), Active Directory (AD), Mobile Device Management (MDM), Microsoft Office 365, Citrix, SCCM, Application Support, Hardware and software support, Windows Operating Systems, Messaging and Remote Connectivity, Sharepoint, ITIL v3 v4 framework