Amadeus, Professional client communication, Cancellation refund and penalty calculation, Basic fare rule interpretation, Domestic ticketing accuracy and speed, Galileo, GDS proficiency, Sabre, Queue and time-limit management, Prioritisation across a live request queue

airline ticketing , refunds , Ms Office, cancellations, fare rules, GDS airline reservation systems, reissues, ticketing procedures

Amadeus, Cancellation refund and penalty calculation, Basic fare rule interpretation, Domestic ticketing accuracy and speed, GDS proficiency, Galileo, Fare quote, Ticket issuance, Sabre, Queue and time-limit management, PNR creation

ticketing software , airline reservation systems, knowledge of airline policies and procedures

refunds , Amadeus, PNR history, Galileo, Ticket issuance, Cancellations, Fare Construction, Gds, Taxes, BSP processes, ADM investigation, Airline fare rules, Exchanges, Penalties, Fare calculations, EMD issuance