VPN), Networking fundamentals (TCP/IP, DHCP, Dns, Windows 10 11 operating systems, Troubleshooting and problem-solving, Active Directory

Vpn, Service Now, Ios, MS Office O365 Suite, Android devices, ITIL Foundation certification, Outlook O365, Active Directory

Microsoft 365, Windows, Active Directory, VPN connectivity, ITSM tool

Microsoft 365, Okta, Google Workspace, Printer and peripheral device support, Desktop and laptop troubleshooting, VPN connectivity

Multi-Factor Authentication (MFA), Active Directory (AD), Mobile Device Management (MDM), Microsoft Office 365, Citrix, SCCM, Application Support, Hardware and software support, Windows Operating Systems, Messaging and Remote Connectivity, Sharepoint, ITIL v3 v4 framework