ticketing systems , Basic Networking, Intune, Macos, Windows, Jamf, MDM tools, Active Directory

Wireshark, Saas, Cassandra, Saml, Kafka, Json, Ldap, Windows, Mac, REST, Linux, Docker, Kerberos, Elasticsearch, Api, Splunk, Kubernetes, MFA, Active Directory, AI technologies, NTLM

Networking, Encryption, Raid, Storage Technologies, Virtualization Technologies, Computer Hardware And Software, Linux Unix Operating Systems, Performance Analysis and Infrastructure Optimization, Windows Operating Systems, Authentication and Security, Cloud Platforms AWS Azure GCP, NAS SAN Technologies

Endpoint Security, Ldap, Http Protocol, Windows, Linux, System Administration, Tcp/ip, Data Security, Mac Os, Diagnosing network latency, SSL/TLS protocols, Reading and analysing log files, Email and mail flow troubleshooting, Enterprise Cloud Services, Active Directory, Forcepoint DLP, Red Hat Linux fundamentals, Information Security Concepts, Networking basic concepts, MSSQL fundamentals, Packet Capture Analysis, SMTP Protocol, Windows and Linux memory dump capture and analysis

Operating systems (Windows, Scripting and automation (e.g., macOS), Bash), PowerShell, Linux, Python, Database management and SQL, Advanced troubleshooting and debugging techniques, ETL ELT process and optimization, Networking protocols and configurations, Data and API integrations, Data security and governance best practices

Networking, Encryption, Raid, Storage Technologies, Virtualization Technologies, Computer Hardware And Software, Linux Unix Operating Systems, Performance Analysis and Infrastructure Optimization, Windows Operating Systems, Authentication and Security, Cloud Platforms AWS Azure GCP, NAS SAN Technologies

Computer Networking, PowerShell, Dns, DHCP, Windows Troubleshooting, Python, Kubernetes, Ip Addressing, Active Directory Domain Controllers, Splunk log analysis, Windows operating systems, Network Switches, Cloud-based applications

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

Windows Ad, Remote Desktop Services, System Monitoring Tools, Virtualization technologies, Citrix Virtual Apps and Desktop Administration, Citrix Virtual Apps and Desktop Architecture, Incident management processes