Evaluation discipline test sets regression testing offline eval metrics A B comparisons failure taxonomy, Python engineering with production hygiene testing packaging structured logging, Agentic AI frameworks patterns LangGraph LangChain CrewAI-style orchestration patterns tool function calling prompt versioning, Cloud familiarity enough to deploy and validate agents via platform pipelines not owning infra, Observability basics correlation IDs error analysis latency instrumentation, Integration engineering APIs auth concepts schema-based tool integration MCP-style interface implementation preferred

Service Transition, Automation, Incident Management, Servicenow, Itil, Service Level Management, Problem Management, AIOps, SIAM, Observability