Job Description

GBS Analyst II – Marketing Ops

We are seeking a highly organized and detail-oriented Marketing Analyst to support a wide range of marketing activities. This role will focus on supporting the marketing & R&D team's data repository, material management operations, budgets & project management ensuring smooth processes and seamless execution of key initiatives.

Key Responsibilities

R&D Specifications Data Management

Review and maintain specifications data across key systems, including raw materials, sub-formulas, formulas, and nutrient profiles for products across the portfolio
Validate data against source documents and process sheets, identify mismatches, and coordinate correction of inaccurate specification records
Perform data quality checks on nutrient and product data used for regulatory assessments such as HFSS, including escalation of issues requiring R&D or Regulatory input
Manage day-to-day specifications queries with R&D, and Regulatory teams to ensure timely resolution and accurate system updates
Improve specifications data processes by introducing control checks, reducing manual errors, and supporting a more consistent governance model

Project Management Support

Creating GMNs via MDG: Support the creation of GMNs (Global Material Numbers) using MDG (Material Data Governance) processes and aligning relevant X-functional stakeholders.
Creation of Codes: Assist in the assignment of various codes (e.g., TUCs, CUCs), ensuring all necessary steps and approvals are completed and correct
NDA & Vendor Setup: Manage the creation of NDAs (Non-Disclosure Agreements) and assist with new vendor setups.
Project Management Support: Provide project management support by managing business cases, tracking SKU scope, and assisting with project timelines on the relevant platforms

Marketing Processes

New Material Setup: Assist in the setup of new raw materials and finished goods for new product developments (NPD).
Repository Management: Maintain and update a data repository of raw, packaging and finished materials for existing and new products across the portfolio.
Asset Management: Oversee the upload and management of marketing assets on BrandBank / ContentHub

Qualifications

Strong communication and Stakeholder Management skills with an eye for detail
Strong organizational skills with a keen eye for detail and accuracy.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Experience in content management systems like ContentHub or Brand-Bank is a plus.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Basic project management skills with the ability to track timelines and collaborate with cross-functional teams.

Education

Bachelor / Post Graduate degree in Marketing, Business, Statistics, or a related field.

Experience

Minimum of 2-3 years of relevant experience - preferably within Consumer Products / Retail industry domains
Strong communications skills, should be able to drive discussion/presentations with senior stakeholders
Strong skills in Microsoft Excel and PowerPoint are required
Experienced within Food/Beverage Industry and/or Global Business Services (GBS) organizations is a bonus!

Location(s)

Bengaluru - Brookfield GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Analyst II, Marketing Ops R&D