Servicenow, Outlook, Dns, Jira, DHCP, Microsoft 365, Vpn, Tcp/ip, Excel, Windows 10, Word, Powerpoint, Active Directory, Remedy, Teams

Microsoft 365, Windows, Active Directory, VPN connectivity, ITSM tool

Multi-Factor Authentication (MFA), Active Directory (AD), Mobile Device Management (MDM), Microsoft Office 365, Citrix, SCCM, Application Support, Hardware and software support, Windows Operating Systems, Messaging and Remote Connectivity, Sharepoint, ITIL v3 v4 framework

Slack, Okta, Microsoft 365 administration, Google Workspace Administration, Zoom

Windows 10, Dns, Microsoft 365, Microsoft Intune, DHCP, Servicenow, Azure Ad, endpoint security tools, Windows 11, Freshservice, Active Directory, ITSM tools, backup and restore operations, Azure Entra ID, file print services, AV, TCP IP connectivity troubleshooting, Autopilot, EDR, Jira Service Management