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Job Description

Job Summary

This position demonstrates responsibility for managing customs clearance activities, including documentation review, BCI issuance, post-entry audits, client and broker coordination, compliance monitoring, and mailbox management to ensure timely, accurate, and compliant shipment processing.

Responsibilities

Customs Documentation Review: Review and validate customs documentation to ensure accuracy, completeness, and compliance with country-specific import and export regulations.
Broker Clearance Instruction (BCI) Issuance: Prepare and issue Broker Clearance Instructions (BCIs), providing customs brokers with accurate shipment details and clearance requirements to support timely processing.
Post-Entry Audit Activities: Conduct post-entry audits to verify customs declarations, identify discrepancies, ensure regulatory compliance, and support corrective actions when required.
Client and Broker Management: Coordinate with clients and customs brokers to resolve shipment-related issues, provide operational updates, and ensure smooth customs clearance activities.
Email Handling and Mailbox Management: Manage shared mailboxes, prioritize requests, respond to stakeholder inquiries, and ensure timely follow-up on customs clearance and operational activities.
Prepares reports/presentations and analysis using various software packages and databases.
Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.

Qualifications

High school diploma, GED, or international equivalent
Minimum of 0- 2 years experience working for a Customs Broker
Strong attention to detail and analytical skills.
Excellent written and verbal communication.
Knowledge of EMEA customs documentation and brokerage processes preferable
Ability to manage multiple priorities in a fast-paced environment.
Customer service and stakeholder management skills.
Proficiency in email management systems and Microsoft Office applications.
Problem-solving and decision-making capabilities.

Employee Type

Permanent

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Jr TMS Operations Analyst