Troubleshooting Hardware, networking fundamentals, Windows operating systems, macOS devices, Microsoft Teams, audio video technologies, endpoint management, problem-solving skills, device lifecycle management, asset management processes, Microsoft Teams Rooms

atlassian , Servicenow, Ldap, Dns, Windows, DHCP, Vpn, Macos, Tcp/ip, SCCM, AWS, PowerShell, Intune, Bash, Google Cloud, Linux, Slack, Azure, Jira Service Management, MDM, Wi-Fi, Active Directory, Google Workspace, JumpCloud, JAMF

MS SQL, Oracle, Data Analysis, SQL databases

Subnetting, Vlans, Tcp/ip, Windows Troubleshooting, Osi Model, Aruba AOS-CX, Basic routing concepts, CLI access via SSH, HPE ServiceNow, STP, Case management tools, Telnet, Aruba AOS-S

Test Management Tools, Hp Quality Center, Azure DevOps, Kanban board utilization, Demand Management, Product backlog prioritization, Polarion Test Management, Requirement Engineering, Application Lifecycle Management tools

Root Cause Analysis (RCA), Databases, Kafka, Distributed Systems, Openshift, Debugging, Log Analysis, Kubernetes, Linux environments, networking fundamentals, monitoring technologies, messaging systems, cloud-native applications, performance troubleshooting, OAM FCAPS

Jira, Microsoft Excel, Sql, AI tools, Oracle Health Millennium products

Oauth, PowerShell, Saml, Json, Ldap, Dns, SSL, Pki, Rest Api, Load Balancing, Tls, AD, reverse proxies, VMware Workspace ONE, OIDC