Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Microsoft SQL Server

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and reliability of the systems. Throughout the day, the engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility and optimal performance. Collaboration with different teams to address challenges and enhance application functionality is also a key part of daily activities.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to gather requirements and implement application enhancements.
Monitor application performance and troubleshoot issues to maintain system reliability.
Document configuration changes and maintain clear records of application updates.
Assist junior team members by sharing knowledge and providing guidance on best practices.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft SQL Server.
Strong knowledge of database management and query optimization techniques.
Experience in configuring and supporting packaged or software as a service applications.
Familiarity with application programming interfaces and integration methods.
Ability to work with low-code platforms to customize and extend application functionality.
Competence in troubleshooting and resolving system stability issues.

Additional Information:

The candidate should have minimum 3 years of experience in Microsoft SQL Server.
This position is based at our Bengaluru office.
A 15 years full time education is required.