Job Description:

We are looking for an experienced Informatica PowerCenter PC Application Support Engineer to provide production support monitoring troubleshooting and maintenance of ETL workflows and data integration processes
The ideal candidate should have strong expertise in Informatica PowerCenter SQL Unix Linux and incident management within a production support environment

Key Responsibilities:

Provide L2 L3 production support for Informatica PowerCenter applications and ETL workflows
Monitor batch jobs workflows sessions and data pipelines to ensure successful execution
Analyze and resolve production incidents service requests and problem tickets within agreed SLAs
Troubleshoot ETL failures performance issues and data discrepancies
Perform root cause analysis RCA and implement preventive measures
Work closely with development database infrastructure and business teams to resolve issues
Support deployment activities and application releases
Monitor data loads and ensure data accuracy integrity and completeness
Create and maintain support documentation SOPs and knowledge base articles
Participate in on call support and weekend release activities when required

Strong experience in Informatica PowerCenter administration and support
Good knowledge of ETL concepts mappings workflows sessions and repositories
Strong SQL skills with databases such as Oracle SQL Server Teradata or PostgreSQL
Experience with Unix Linux commands and shell scripting
Knowledge of incident problem and change management processes
Experience with ticketing tools like ServiceNow Remedy or Jira
Understanding of production support processes and SLA management
Excellent troubleshooting and analytical skills

Technology->Data Integration and ETL->Informatica->Informatica - Informatica Power Exchange