Job Summary

Product Specialists are the drivers of solution to the business problems, opportunities to automate a Business Process, offer solution to new product/services. With their commitment to innovation and knowledge in T24, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape in banking.

Key Responsibilities

Partner with stakeholders across business units (ex: Ops, Product, Finance, Compliance) to elicit requirements, understand pain points and document the requirements
Evaluate the requirements, perform fitment study in T24, identify T24 native product solution for the requirements, propose custom solution on need basis
Drive awareness of requirement & solution across squad members, & other stakeholders like UAT users
Author and update internal documentation like User Stories, and socialize them with stakeholders and secure sign-off
Develop meaningful and lasting relationships with stakeholders to create value out it to the group
Collaborate with QA member and provide thorough quality assurance at every stage of Agile systems development

Strategy

Thought Leadership, evangelism, on the competitive landscape and market trends to make informed product decisions.
Keep the long-term vision of the product in mind while addressing short-term goals and milestones. Continuously evaluate the app's performance and user engagement metrics to ensure alignment with strategic objectives.
Develop apps with scalability and performance in mind. Anticipate future growth and ensure that the app architecture and codebase can accommodate it
Drive a modern approach to product delivery excellence, ensuring fast, frequent, and high-quality value delivery.
Enforce and streamline sound development practices.
Establish and maintain effective governance processes including training, advice, and support, to assure the classic pay product is developed, implemented, and maintained aligning with the Group's standards.

Business

Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering).
Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner & Hive Leadership, and in alignment with the fixed capacity model.
Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams.
Provide leadership and technical expertise for the subdomain to achieve goals and outcomes
Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements.
Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality

Processes

Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter.
Chapter Lead may vary based upon the specific chapter domain its leading.
Define standards to ensure that applications are designed with scale, resilience, and performance in mind
Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice, and support, to assure the platforms are developed, implemented, and maintained aligning with the Group's standards
Responsible for overall governance of the subdomain that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required
Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations

People & Talent

Accountable for people management and capability development of their Chapter members.
Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter.
Focuses on the development of people and capabilities as the highest priority.
Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs
Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties
Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management
Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a business-first mentality at all levels

Risk Management

Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans.
Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain.
Adheres to common practices to mitigate risk in their respective domain
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs
Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using monitoring and auto-scale properties
Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management
Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a business-first mentality at all levels
Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills And Experience

At least three of the T24 modules viz- Securities (equities, funds, FI etc), Derivatives, AA Loans, Deposits, Core modules of T24
Analytical & reasoning abilities
Ability to manage stakeholders and user testing
Communication skills, with an ability to translate into actionable insights
Go-getter, Solution oriented, open for challenges, embrace dynamic & diverse work culture, own/perform work like an entrepreneur

Qualifications

Bachelor's degree (or equivalent) in information technology or computer science or business administration, finance
Experience in Agile environment
Able to read T24 based code, perform code/impact analysis, perform SQL querying and if needed perform T24 based coding
T24 Accounting, Soft/Rule-based Accounting
Preferred to have T24 migration experience particularly involved in migration solution for Securities, AA, Limits, Collaterals, Deposits(MM), AC modules

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Sr. Assoc, Prod Specialist - T24, WRB Tech