Servicenow, Major Incident Management, Coaching, AI automation, Queue Management, Operational reporting, ITIL practices, Incident coordination

Itil Processes, operational effectiveness, service level compliance

Agile Methodologies, Machine Learning, Rice, Data Analytics, Ai, OAuth 2.0, ISO IEC 27001, HL7 FHIR, OpenAPI, HITRUST, a/b testing, FHIR APIs R4 R5, GenAI, API-First design, Product analytics, Cloud-native architectures, WSJF, SMART on FHIR, OIDC

support documentation , Epm, Testing, change management, JDE financial setup, Accounts Receivable, banking interfaces, Job Costing, General Accounting, Accounts Payable, cash banking, modern UX, orchestration capabilities, financial reporting, user-defined codes, tax engines, Tax, requirements functional specifications, payroll integrations, processing options, batch posting, automatic accounting instructions, Fixed Assets, JD Edwards EnterpriseOne, Consolidation, multicurrency, JDE EnterpriseOne 9.2

.NET frameworks, Power Automate, Sharepoint Development, C#, Javascript, PowerShell, Xml, Agile, Scrum, Sql

Business Intelligence Tools, PostgreSQL, SQL Server, Version Control Tools, ETL mapping, SaaS architecture, Implementation ERP background, REST SOAP APIs, Agile Scrum SDLC, Integration technologies, AI tools and technologies

Scaled Agile, Itil, Product management disciplines and tools, Financial awareness and commercial acumen, Data Analysis, RFI/RFP responses and bids

SAP Solution Manager (SolMan), leanix , Waterfall, Servicenow, Sap Mm, Power Bi, JIRA, Ariba, Confluence, Enterprise Architect, Agile, Scrum, Microsoft Teams, SAP S/4HANA, Sharepoint, SAP Analytics Cloud, Microsoft Office Suite