Proven ability to work independently and in a team environment, Good written and verbal communication skills, Strong logic problem solving, Knowledge understanding of Individual Insurance Products, Typing skills of 25-30 words per minute, High level of attention to detail to reduce risk of error with complex work, Good commitment to customer service and quality, Using PC applications and functions such as Excel and Word, Good research and follow-up skills, Working with mainframe CSW Valet Ingenium applications