vendor coordination , Network Protocols, Incident And Problem Management, Communication technologies, Knowledge base documentation, Service management frameworks, Unified Communication and Collaboration Operations, Operational stability practices

atlassian , Servicenow, Ldap, Dns, Windows, DHCP, Vpn, Macos, Tcp/ip, SCCM, AWS, PowerShell, Intune, Bash, Google Cloud, Linux, Slack, Azure, Jira Service Management, MDM, Wi-Fi, Active Directory, Google Workspace, JumpCloud, JAMF