Job Description

About the job

Senior Data Operations Analyst (Reports to: Asst. Manager / Operations Manager) is an Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables. Delivers databases and output based on client specifications on time and at expected quality as well as engaging with stakeholders

Responsibilities

Responsible for the timely provision of data with the highest quality according to the agreed service level and requirements
Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
Acts as the clients advocate within NOC by providing feedback on clients needs, and challenging internal processes to best deliver on those needs
Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
Understanding the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team

Qualifications

Minimum experience of 1.5 - 2 years and above in operations
Excellent organization skills, aptitude to work in team and meet deadlines
A high degree of accuracy, proactivity and attention to detail
Good analytics skills and aptitude for data and operational processes
Project management aptitude (critical path, task sequencing, problem solving, etc.)
Common business language knowledge (English): speaking and writing with fluency

Qualifications

Bachlor's or Master's in STEM background Required ( Stats / Math/ Data SCience )

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion