We're Hiring | Senior Education Counsellor (Sales) / Career Development Advisor (CDA)

Location: Noida, Uttar Pradesh

Work Mode: Work From Office

Experience: 1–3 Years

Industry: Online Higher Education / EdTech

About College Vidya

Established in 2017 and headquartered in Noida, Blackboard E-Learning Private Limited's trademark, College Vidya, is a leading platform in India's online education ecosystem. College Vidya provides authentic, neutral, and unbiased guidance to help learners choose the right universities and online degree or certificate programs aligned with their academic backgrounds and career aspirations.

Job Summary

We are looking for motivated and result-oriented professionals for the position of Senior Education Counsellor (Sales) / Career Development Advisor. The role involves providing personalized educational guidance to prospective learners, understanding their career goals, recommending suitable online degree programs, and supporting them throughout the admission process.

The ideal candidate should have experience in sales, academic counselling, or online higher education counselling, along with excellent communication, negotiation, and relationship-building skills. The candidate will be responsible for nurturing leads, converting prospective learners into admissions, and achieving assigned sales targets while ensuring a positive learner experience.

Key Responsibilities

Connect with prospective learners through calls, emails, and other communication channels to understand their educational backgrounds, career aspirations, and learning requirements.
Provide accurate and personalized guidance on online degree programs, universities, course structures, eligibility criteria, fee structures, and career opportunities.
Recommend suitable programs based on learners professional goals, academic qualifications, and individual preferences.
Manage the complete counselling and sales cycle, from initial enquiry and lead engagement to follow-ups and final enrolment.
Convert qualified leads into successful admissions by using consultative selling techniques, effective objection handling, and persuasive communication.
Achieve monthly and quarterly admission targets while maintaining high standards of counselling quality and learner satisfaction.
Build and maintain strong relationships with prospective learners through timely follow-ups and consistent communication.
Maintain accurate records of calls, follow-ups, lead status, and enrolment details using CRM tools such as LSQ, Salesforce, or Zoho.
Address learner queries and concerns professionally and ensure a smooth admission experience.
Stay updated on university offerings, online education trends, competitor programs, and industry developments.
Coordinate with internal teams to ensure timely resolution of learner queries and smooth completion of admission formalities.

Qualifications and Experience

Bachelor's degree in any discipline; candidates with backgrounds in Business, Marketing, Education, or Psychology may be preferred.
1–3 years of relevant experience in sales, academic counselling, student advisory, or online higher education counselling.
Candidates with specific experience in online degree counselling and online university admissions will be preferred.
Strong verbal communication, negotiation, persuasion, and interpersonal skills.
Ability to understand learner requirements and recommend appropriate educational solutions.
Experience in handling sales targets, lead conversion, and customer relationship management.
Familiarity with CRM platforms such as LSQ, Salesforce, or Zoho is an advantage.
Proficiency in MS Office and the ability to maintain accurate records and reports.
A proactive, customer-focused, and target-oriented approach with the ability to work in a fast-paced environment.

Core Competencies

Communication Skills: Ability to explain program details, benefits, and career outcomes clearly and confidently.
Relationship Building: Establish trust and rapport with prospective learners to support informed decision-making.
Program Knowledge: Understand online degree offerings, university options, eligibility requirements, and career pathways.
Sales Effectiveness: Demonstrate strong lead conversion, objection handling, negotiation, and closing skills.
Customer Centricity: Understand learner needs and provide personalized, empathetic, and professional guidance.
Time Management: Manage multiple leads, prioritize follow-ups, and meet deadlines efficiently.
Problem-Solving: Address learner concerns and provide practical solutions throughout the admission journey.
Team Collaboration: Coordinate effectively with internal teams to deliver a seamless learner experience.

Benefits and Growth Opportunities at College Vidya

On-the-Job Training to strengthen product knowledge, counselling techniques, and sales capabilities.
Shadow Buddy Policy to support learning, guidance, and professional development.
Internal Job Policy (IJP) to explore internal career growth opportunities.
Employee Education Policy to encourage continuous learning and development.
Lucrative Incentive Policy offering performance-linked earning opportunities.
Monthly and Drive Rewards & Recognition (R&R) to appreciate and reward performance.

Interested in building your career with College Vidya

If you have a passion for sales, enjoy guiding learners, and are motivated by performance-driven opportunities, we would love to hear from you.

Share your updated resume or apply directly through LinkedIn.

Senior Admissions Counselor

Senior Admissions Counselor