CRM dialer tools, Attention To Detail, QA experience, monitoring live agent calls, collections terminology, monitoring AI bot-driven calls, active-listening skills, QA scorecards, feedback platforms

google sheets , lead qualification , Excel, Call auditing, BANT framework

Ms Excel, Ms Office, Ms Outlook, Data Analysis, Internet navigation and research

SAS, Ms Excel, Data definitions

Uat, Defect Tracking, Test Execution, Functional Testing, Sit, Test Case Writing, OBTF Letter of Credit Bank Guarantee Collections, Documentation, QA Methodologies, Flexcube – Trade Finance

PowerPoint), Microsoft Office (Word, Outlook, Excel, Oncology clinical data abstraction, AI-assisted workflows, Quality Control, Clinical Data Management

Ms Excel, Ms Office, Ms Outlook, Data Analysis, Internet navigation and research

Sql, Data Cleansing, Data Profiling, Power Query, Vba, Microsoft Excel, Crm Systems, Data Validation, Dashboard solutions, Data quality checks, Salesforce, Reporting

Ms Excel, Scrum, Cmmi, Waterfall, Iso 9001, Documentation tools

Master Data Management (MDM), Collibra, Data Lineage, Sql, Microsoft Excel, Talend, Python, data classification, data stewardship, Informatica DQ, Data catalog and metadata management tools, R