Ticketing Tools, Incident Management, Service Request Management, User access issues, Knowledge Management, ITIL concepts, ServiceNow platform, Standard ServiceNow workflows, Integration Flows, Portal navigation, Troubleshooting, Authentications Method

Lightning Web Components (LWC), Data Loader, Agile Scrum, Visualforce, Soql, Salesforce Sales Cloud, Technical Process Improvement, Salesforce APIs, CI CD, Salesforce Development using Configuration, Salesforce Platform Maintenance and Data Management, Partner Vendor Delivery Management, Salesforce Release Management, Salesforce Experience Cloud, Salesforce Apex, Salesforce Integration Implementation and Troubleshooting

Incident Management, Ticketing Tools, Service Request Management, Portal navigation, Troubleshooting, ServiceNow platform, Integration Flows, Authentications Method, Knowledge Management, ITIL concepts, Standard ServiceNow workflows, User access issues

containerization , Automated Testing, Cicd, Flask, Microsoft Azure, Python, AWS, Google Cloud Platform, Security Controls, FastAPI, embeddings, token management, prompt debugging, vector databases, LangGraph, model response evaluation, Streamlit, LangChain, CrewAI, LLMs, Anthropic, Monitoring, AutoGen, retrieval strategies, hallucination mitigation, RAG, OpenAI, prompt orchestration, Amazon Bedrock

Rest Api, AJAX, Sql, Spring Framework, Shell scripting, Java, Mq, HTML, Maven, Reactjs, CSS, Gradle, J2EE, Gitlab, Oracle, Jenkins, Jms, Javascript, DevOps practices