Basic Networking, Windows OS, Enterprise Applications, remote desktop and diagnostic tools, ITIL Foundation Knowledge certification

Enterprise Applications, Sdlc, Identity And Access Management, Integrations, IT General Controls, Testing, Operating Systems, Cloud Services, It Operations, Servicenow, Data Migration, Databases, Microsoft Dynamics 365 Finance and Operations, Project Operations, release and change management, Project Governance, Reporting, automated application controls, post-implementation support, Batch Processing, SOX requirements, cutover

it security policies , Office 365, Networking, Dns, Exchange Online, Endpoint Security, Skype, Hardware Troubleshooting, DHCP, Antivirus, Vpn, Windows OS, OneDrive, patch management tools, ITIL-based processes, Active Directory, enterprise ticketing systems, remote support tools, laptop configuration, endpoint protection, Teams, peripheral support, Patching

Dns, Ms Office, Antivirus, Desktop Applications, DHCP, Vpn, Azure, Windows 10, Ticketing tool experience, Technical support experience, Active Directory, Windows Server OS 2016, endpoint security applications, L1 Desktop Support