Site Reliability Engineer

Location: Mumbai, India - working onsite 1x a week

Salary: 22-25 LPA

Target Start Date: January 2026

Join our dynamic and highly collaborative agile team, where you'll play a pivotal role in ensuring the reliability, scalability, and efficiency of our premier InsurTech solution. Our platform enables clients to obtain quotes and issue policies within minutes, featuring automatic document creation, electronic signing, and efficient data collection.

As a Site Reliability Engineer, you'll work at the intersection of software engineering and systems engineering, contributing to the design, deployment, and operation of scalable systems. You'll use observability tools, automation, and industry best practices to maintain and enhance the performance and reliability of our systems. Your work will emphasize continuous improvement, learning, and knowledge sharing, enabling us to deliver exceptional service to our clients.

Responsibilities:

Design and implement scalable, resilient systems using modern technologies, such as serverless architecture, event stream processing, and Kubernetes
Assist in modernizing legacy systems by containerizing applications and services, helping to migrate them into scalable, cloud-native environments.
Develop and maintain tools for monitoring, alerting, and incident response to ensure system reliability and uptime
Collaborate with development teams to integrate feedback from observability tools, creating more robust and dependable solutions
Proactively identify and address potential reliability risks, ensuring systems are secure and performant
Help to enable industry best practices, including branch by abstraction, safe testing in production, and continuous delivery
Debug and diagnose complex issues across distributed systems, ensuring effective resolution and root cause analysis
Automate manual and repetitive tasks to improve operational efficiency and reduce potential for human error
Contribute to post-incident reviews and retrospectives, driving improvements in processes and systems
Champion a culture of reliability and continuous learning within the organization

Work Experience:

Minimum of 5 years of cumulative experience in Site Reliability Engineering, DevOps, Systems Engineering/Ops or Software Development roles
Cross-functional experience is a benefit
1-2 years of experience with programming in one or more programming languages i.e. Bash Scripting
1-2 years of experience working with systems administration (Ops/Infrastructure) or networking
Demonstrated experience in working with Linux systems and troubleshooting performance or application-related issues
Experience building and managing containers using tools such as Docker, Podman, and Kubernetes, with a focus on developing scalable, portable, and maintainable applications.
Hands-on experience in managing large-scale distributed systems
Strong collaboration and communication skills, including the ability to work effectively across time zones and teams
Proven ability to design and implement solutions from inception to production
Familiarity with cloud platforms such as Google Cloud Platform and Azure is highly desirable

Focuses:

Engineering robust, maintainable systems that prioritize reliability and scalability.
Taking accountability and ownership of systems and processes, with a strong focus on quality
Being proactive in identifying and resolving issues before they impact users
Continuously improving processes, tools, and technologies to enhance reliability
Experience owning issues and troubleshooting them without an overreliance on others

Education:

Bachelor's degree preferred; Software Engineering, Computer Science, or related disciplines are preferred
Equivalent work experience and professional certifications in relevant areas will be considered

Lead Site Reliability Engineer

Site Reliability Engineer