Job Description

Develops, maintains and manages enterprise application standards and systems, including database, network and hosting solutions. Drives the development of detailed configuration parameters, custom extensions, workflow and integration solutions. Coordinates with technical / engineering teams to ensure solutions are designed to operate in highly available and reliable environments.

Responsibilities

AI Platform /AgentOps Engineer

Primary Accountability

Industrialize AI solutions and agents into secure, scalable, observable and supportable enterprise services.

Core Responsibilities

AI Platform Engineering – Build and operate shared AI platform capabilities and services.
Environment Management – Manage Sandbox, Dev, Test and Production environments with controlled promotion.
CI/CD & Release Automation – Automate build, validation, deployment, versioning and rollback.
AgentOps & Administration – Manage agent configuration, deployment, publishing, lifecycle and operational controls.
AI FinOps / Cost Controls – Track model, agent, API and infrastructure consumption and establish cost visibility.
Security & Access Controls – Manage identity, secrets, connections, environment isolation and platform-level controls.
Production Operations – Establish production readiness, operational runbooks, incident support and lifecycle management.
Platform Automation – Reduce manual administration through reusable infrastructure, deployment and operational automation
Own the operational foundation for enterprise AI by administering AI platforms, Foundry environments, Copilot Studio and other agent platforms , while providing CI/CD,

Qualifications

Required Qualifications

Overall experience: 6–10+ years
AI platform experience: AI/ML, GenAI, LLM, Copilot, agent, or similar modern AI workloads.
AI Platform Engineering
Containers/Kubernetes
AI/GenAI Platforms
AgentOps
Observability & Telemetry

3+ years in AI Platform Engineering
Strong hands-on production operations experience
Practical experience administering AI/ML, GenAI or agent platforms
Experience supporting enterprise-scale environments with security, governance, monitoring and automation
Experience moving applications or agents through Sandbox → Dev → Test → Production
Strong troubleshooting capability across platform, application, integration, identity and infrastructure layers

Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Enterprise Applications.
Good business English skills (Written and spoken).

About Us

Why should you join Diebold Nixdorf

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

Senior AI Platform/AgentOps Engineer(Azure)