About Keka

Keka is a modern people platform for growing enterprises. HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people. More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.

We build software the way HR actually works. It feels human, sets up in days instead of months, and has AI built into every part of HR. With customers across India, the US and the Middle East.

Role Summary

The Partner Manager owns a named book of Keka partners end-to-end — program rules, pipeline, co-sell, operations, GTM, cross-functional alignment and the partner relationship. You are the single throat-to-choke for your partners revenue contribution and their experience working with Keka.

Key Responsibilities

Program & Partner Mechanics

Own program rules — tier criteria, certifications, MDF usage, branding, incentives, rebates and commissions.
Maintain clean partner data in CRM/PRM ( certifications, contacts, opportunities);
Oversee deal registration, contract renewals, SLA and MDF claim validation.

Pipeline, Co-Sell & GTM

Drive pipeline creation, co-sell support, negotiation, margin discussion and conflict resolution with each partner.
Build partner sales plans, joint customer-success plans, reference-customer development and upsell/cross-sell motions.
Run joint GTM — campaigns, key plays, enablement milestones, co-marketing strategy and execution.

Operations, Reviews & Cross-Functional

QBR / MBR / weekly reviews, forecasting accuracy, pipeline hygiene and partner scorecard management.
Coordinate Sales, Marketing, Ops, Finance, Legal, CS, Presales and Channel Leadership on partner needs.
Resolve commercial, operational and support escalations; manage budgets and deal-desk for partner investments.

Strategic Relationship & Lifecycle

Executive alignment with VP/C-level at top partners; annual business reviews and multi-year growth roadmaps.
Partner health-score monitoring, journey mapping, NPS, advisory-board participation.
Voice-of-partner programs, partner community building, and clean exit/offboarding when required.

Must-Have

6–10 years in channel / alliances / partner-account management at a B2B SaaS or enterprise-tech company; carried a partner-sourced number.
Strong commercial instincts — margin, incentives, deal economics and conflict resolution.
CRM/PRM hygiene discipline and structured QBR / forecasting cadence.
Senior stakeholder presence — comfortable with VP / C-level conversations at partners.

Nice-to-Have

HR-tech, fintech, or payroll-adjacent industry exposure.
Experience scaling a partner book from a handful to 50+ active partners.

Partnership Manager - Bangalore