REST, Smpp, Soap, API integrations, Sms, troubleshooting tools, Voice, WhatsApp, RCS APIs, messaging technologies, cloud communication platforms

Cloud Services, Apis, Genesys, CRM integrations, SaaS platforms, Salesforce, AWS Connect, five9, Telephony Systems, zendesk

Windows Server Administration, Ldap, SSL, JIRA, Android, Apple, Tls, MS SQL, Firewalls, Routing, Tcp/ip, Windows Operating Systems, SOTI One Platform, SOTI MobiControl, Networking concepts and principles, Certificates, AD services troubleshooting

Linux, AWS, DevOps Practices